Pinging Bing: The new kids's pretty but what difference does it make?

Recently Microsoft launched it's new search engine,Bing.com. It's easy to say that Bing.com is a prettier search engine than plain old google. The large high-def photos (with fun-fact tags), the slick of-the-moment logo, an easy on the eyes grey background; Bing looks good. But does that really matter?

Google--really the only competition worth talking about--is famous for its oversimplified layout. There's an input field, two buttons, and a logo, and that's about it. Sometimes (if Google deems a holiday worthy enough) the multicolored letter logo is "enhanced" with what I can only hesitate to call pizazz.

This simplicity is emblematic of one of Google's core philosophies: easy-to-use products that work reliably. The great googley moogley doesn't want to bother you with a song and dance, it wants to get you to your search results RIGHT NOW. You don't have the time to be bothered, and the sooner you're clicking on links the more money Google's putting in its pocket. Google search is just a tool, the flagship product from a company that makes (internet) tools.

That said, there's nothing distracting or wasteful about Bing's looks. The aesthetics are interesting, but they don't serve as much of a speedbump. If you find yourself exploring or surfing around you're either remarkably easy to distract or you weren't super interested in your search query (quarry?) to begin with.

So why dress up your search page at all? And here is where I think Microsoft has taken some time to consider their tactics in the search-engine struggle. Sure, you want to define yourself as something other than Google. You can't simply imitate your competition whole cloth. But it's more than that. Google's homepage is easy to ignore. It drives you to the results, wasting no time on other content.

But if Google seeks to be a tool, then Bing seeks to be a destination. There's just slightly more motivation to spend a second on that homepage, and that second could some day be turned into dollars.

A subtle ad placement, an elegant sponsorship, even a cross-company promotion (quick jaunt on the X-box anyone?) gracefully implemented could spell a lot of clicks. Google would never be so garish as to clutter up their virginal homepage, but that's because it would be a galling distraction. Bing isn't subject to the same strictures.

Bing has left the door open on big-money anchor ads. A door none of its competitors had the chutzpah, or sense, or inclination to prepare for. We'll see in the next year if they exploit it.

1 comment:

Anonymous said...

Google is crazy about usability for a reason. Microsoft has built a competitor that is less usable in every particular. Google's core mission is information retrieval, and they are pretty good at it. Microsoft appears to be making an end run around IR weakness by "helping" you assign relevance to results. It's a recipe for failure.

-Jason M